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Archive for January, 2010

Testimonials
We commissioned the services of Mackman Research following a competitive selection process. We required a capable and experienced research company to deliver research findings in support of a legal case. Mackman Research responded to our initial enquiry with a well thought out and sensibly priced proposal.

They undertook quantitative research and confidently managed the complete project including design of the methodology, questionnaire, data collection, analysis, and reporting. This was done within time (despite incredibly tight timescales) and to budget. We found all staff to be highly responsive, professional and a pleasure to deal with.

The findings were clearly presented and are a central piece of evidence that we expect to help us to win the case.

We do not hesitate to recommend Mackman research as a specialist research company that you can trust to deliver research of a high standard. Their customer service is outstanding, they exceed expectations and have a hands on, can do approach.

Vicki Woolf
Jaffe Porter Crossick LLP

Archive for January, 2010

National Customer Satisfaction Survey Contract – Appointments Commission

Mackman Research has been awarded a national business market research contract by the Appointments Commission.  The research company will undertake customer research in the form of a customer satisfaction survey.  The telephone customer satisfaction survey will seek to investigate and understand the views of their 2009 clients. The Appointments Commission is the only organisation in the UK dedicated to public appointments, recruiting and selecting the best possible people for public appointments in all areas of public life. They work across all government departments including the NHS.  Mackman Research secured the contract following a competitive tender process.