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Testimonials
I have absolutely no hesitation in recommending Mackman Research. Their collaborative and plain speaking approach makes working with them a pleasure. High standards are maintained at every part of the research process from questionnaire design, through to data collection, analysis, and the concise presentation of results. In particular we appreciate their no-nonsense approach to reporting results in a concise and graphical manner that is easily understood.

If you are looking for a top class and reliable research organisation with a can do approach that represents extremely good value for money, then go no further than the Mackman Research.


Stephen Duffety
Baker Tilly

A Secret Mission for Mackman Research

Infrastructure and Maintenance provider, Atkins

Infrastructure and Maintenance provider, Atkins

Mackman Research has been awarded a mystery shopper contract with global engineering company, Atkins. We are pleased to offer our mystery shopper service to the highly regarded highways and operations division who run a control call centre in Birmingham. Mackman Research has employed its team of expert researchers who are always ready to take up the challenge of a mystery shop. For this project, our researchers will be making secret calls to assess four elements of customer service and client satisfaction. We look forward to delivering a complete investigative report in the next few weeks.

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