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Competitor Research

Testimonials
We commissioned Mackman Research to conduct a mystery telephone shop of our 24 hour network control centre. Mackman carried out the ‘mystery shop’ very effectively. They made every effort to understand the needs and scope of the project and did exactly what they said they were going to do. When the methodology had to change (due to unforeseen severe weather conditions) they were quick to respond. The final report presented the results in a clear and objective way and was produced very quickly. I would recommend using Mackman Research for mystery shopping projects, they did an excellent job for us.

Melanie Willis. Communications Manager, (Area 6 MAC contract), Atkins
www.atkinsglobal.com

Competitor Research

A strategic approach to the collation of competitor research information.

Most companies will monitor their competitor’s business activities: some more than others.   We provide the opportunity to enhance the competitor information that you have at hand.  Our competitor research can be used as part of  SWOT analysis or wider market intelligence gathering.

Competitor research answers questions such as:

  • Do they cause any threat to your own activities?
  • How do their activities and strategies compare with your own?
  • Are their advertising campaigns effective?
  • What are their weaknesses?

Competitor research will help you source data which can be easily analysed and play a significant role in tactical planning. This can help you realise a competitive advantage, over others in your field, in the future.

Mixed methodologies create a comprehensive view of business competitors allowing you to “fill the gaps” left by others, help you realise a competitive advantage and play a significant role in tactical planning.

This research can be offered as a one off project or as an on-going observation in order to monitor competitor’s activities.

In the event that you are considering competitor research then please do not hesitate to call us to discuss your needs or to request a quotation.