Latest News / Blog

The entire Mackman team are gearing up for the big office move at the end of the year. Since acquiring the new building in early 2011, work has been ongoing to give it a bit of an update. Carpets have been ripped up, original wooden floorboards have been sanded and restored, walls have been steamed, [...]

Mackman Research has successfully delivered the results of a client satisfaction survey on behalf of Cambridgeshire food packaging experts, Anson. In keeping with its company mission to provide excellent customer service, Anson was keen to discover how well they are doing in meeting customer expectations. The study was carried out to help Anson improve the [...]

With the Mackman team continually growing as demand for business increases, the company is moving into a bigger office. The company has acquired a new building in Sudbury, just down the road from the current premises. The design and technical departments have moved into the new building already, with the marketing, research and publicity teams [...]

We’ve raised a cuppa in celebration to a job well done after successfully completing a research project for tea giant Twinings for the fifth year running. Mackman Research, based in Station Rd, Sudbury, interviewed key international wholesale buyers on behalf of Twinings. The survey measured overall satisfaction levels of customers and their experience of dealing [...]

This month, the Mackman team had the opportunity to feel like films stars, for one afternoon only! Offshoot Films offered to make a short advert for the Group, and everyone jumped at the chance to get involved. The Mackman team were filmed discussing approaches to design, marketing, pr and research and were each asked what [...]

In December last year, Mackman Research conducted a mystery shopper audit for the leading highways infrastructure and maintenance provider, Atkins (Area 6 MAC Contract). The telephone mystery shop involved Mackman researchers posing as members of staff and members of the public, calling in with a highways concern. Communications Manager, Melanie Willis, gave the following testimonial, [...]

The Mackman Group attended the finalists ceremony of the Essex Countywide Awards in Southend last Friday. The aim of the awards is to encourage the growth of companies in the area and reward individual business success as part of a prosperous and sustained local economy. Mackman was nominated as finalists in the Business-2-Business category on [...]

Mackman is going back to its roots with the opening of a new office in Colchester next month. Reflecting the company’s growth in Essex as well as in Suffolk, our new office is situated at the University of Essex in Wivenhoe. The Mackman Group is a partner of the University and we work closely with [...]

The annual Government Business Awards, which encourage and reward effective business practises in the public sector across the country, yesterday presented Mackman Research clients, Chelmsford Borough Council, with the top prize for Market Research. The award was won in recognition of the Council’s Parks Audit which was carried out by Mackman Research in 2009. The [...]

Women’s glossies, weekend supplements, internet chat and social networks are currently a-buzz about the (not so) Secret Shopper, Mary Portas, and her exploits amongst some of Britain’s best known high-street retail outlets. Thousands of Channel 4 viewers have been following the retail guru and joining her campaign to drastically change the average shopping trip by [...]