Mackman researchers praised for a professional job

Businessman in high rise building in London to illustrate Mackman Research work with executive recruitment agency

Back in June last year, Mackman Research conducted business research for the financial advisory boutique, Leoni Sceti Group, London. During a difficult financial year Mackman researchers recognised from the start that the task of completing over 150 telephone interviews with small and medium sized enterprise directors in England was going to be a tough one. The designed business research report and analysis was completed last year and was recently commended by the Managing Director, Patrick Leoni Sceti in a written testimonial. He says:

"Having been given the delicate talk to enquire about sensitive business information across a wide number of companies, the Mackman Group did a truly professional and remarkable job of it. I would recommend them with no hesitation."

For more information about our work with Leoni Sceti Group, click on our case study here.

Dr Gemma Mackman

Research Director

Dr Gemma Mackman is co-founder and Research Director of the Mackman Group. Her professional career has given her a broad knowledge of business practices, an appreciation of good customer service and experience of a diverse range of sectors. Gemma is also a member of the Market Research Society and has completed research training provided by the Economic and Social Research Council.

More About Gemma

What Our Clients Say

            
                        “Not only has the exercise helped us better understand the needs of older people in the county, but it also raised some important questions, which will help our organisation drive forward new ideas in the future.”
                        
Jonathan Skermer – Marketing/Development Manager, Age UK Suffolk                    

                        “Their collaborative and plain speaking approach makes working with them a pleasure. High standards are maintained at every part of the research process from questionnaire design, through to data collection, analysis, and the concise presentation of results. In particular we appreciate their no-nonsense approach to reporting results in a concise and graphical manner that is easily understood.”
                        
Stephen Duffety – Senior Partner, Baker Tilly Tax and Accountancy                    

                        “Mackman has worked professionally at all times, enabling clear presentation of the results to identify key trends and areas for growth and improvement of the Customer Services team now and in the future.”
                        
Sharlene Moffitt – International Customer Services Manager, Twinings

Meeting of people with notepads at a bench outdoors

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Essex County Council - COVID-19 Business Research

Government

Mackman Research was commissioned by Essex County Council to conduct an important business support survey during the early stages of the Covid-19 pandemic in 2020. This project has since gone on to be selected as a finalist in the 'Best Data Collection – Interviewer Administered' category of the MRS Operations Awards 2021.