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Online Surveys

Testimonials
We needed research to provide market intelligence to inform marketing strategy and serve as a baseline measurement for measuring the success of future marketing activities.

We were impressed with the initial response from Mackman Research as it was intelligent and sensibly priced. Importantly because they are an East Anglian business they were able to bring a local understanding and knowledge to the project as well as offering cost savings.

We subsequently commissioned Mackman Research to undertake qualitative and quantitative research in the form of face-to-face interviews. They undertook the complete project (design of the methodology, questionnaire, data collection, analysis, and reporting) within time and to budget. At all times the staff at Mackman Research were very professional and easy to deal with.

The findings were clearly presented and have proved invaluable in helping to shape the marketing activities of the shopping centre. I can recommend Mackman research without hesitation as a specialist research company with whom you can place your trust. We intend to continue using their services.


Shopping Centre
Anonymous Agency

Online Surveys

All your online survey requirements from an online survey specialist based in Suffolk.

Mackman Research uses online surveys as an effective data collection and surveying method. We are able to achieve high response rates using online surveys when compared with other survey methodologies. Online surveys also allow results to be monitored in real time and we can give our clients secure access to the online results as they come in too.

Many types of research project are suited to online surveys.  Mackman Research has found online customer satisfaction surveys, online employee satisfaction surveys and online perception surveys to be particularly effective. Of course the characteristics of each project need to be fully evaluated before deciding if online methodologies are suitable. We will advise an appropriate methodology in the early stages of a project.

We offer a collaborative approach to online surveys guiding you through the process to ensure that your online survey objectives are fully met. Mackman Research strictly adheres to the Market Research Societies (MRS) code of conduct and ensures that your online survey data is secure by keeping it in a fully encrypted environment.

If you are considering an online survey and are unsure as to the appropriateness of an online methodology then call us we are happy to discuss your options.