A Selection of  Client Testimonials

Jaffe Porter Crossick LLP

We  commissioned the services of Mackman Research following a competitive selection process. We required a capable and experienced research company to deliver research findings in support of a legal case. Mackman Research responded to our initial enquiry with a well thought out and sensibly priced proposal.

They undertook quantitative research and confidently managed the complete project including design of the methodology, questionnaire, data collection, analysis, and reporting. This was done within time (despite incredibly tight timescales) and to budget. We found all staff to be highly responsive, professional and a pleasure to deal with. They approached

The findings were clearly presented and are a central piece of evidence that we expect to help us to win the case.

We do not hesitate to recommend Mackman research as a specialist research company that you can trust to deliver research of a high standard. Their customer service is outstanding, they exceed expectations and have a hands on, can do approach.

Marketing Agency

We recently acquired a client responsible for running a retail shopping centre in a busy major town in East Anglia. We needed research to provide market intelligence to inform marketing strategy and serve as a baseline measurement for measuring the success of future marketing activities.

We were impressed with the initial response from Mackman Research as it was intelligent and sensibly priced. Importantly because they are an East Anglian business they were able to bring a local understanding and knowledge to the project as well as offering cost savings.

We subsequently commissioned Mackman Research to undertake qualitative and quantitative research in the form of face-to-face interviews. They undertook the complete project (design of the methodology, questionnaire, data collection, analysis, and reporting) within time and to budget. At all times the staff at Mackman Research were very professional and easy to deal with.

The findings were clearly presented and have proved invaluable in helping to shape the marketing activities of the shopping centre. I can recommend Mackman Research without hesitation as a specialist research company with whom you can place your trust. We intend to continue using their services.

Chelmsford Borough Council

Parks and Heritage Services, Chelmsford Borough Council commissioned Mackman Research to help us understand why ‘low income’ groups are ‘low users’ of public parks and gardens and recommend what could change behaviour.

The project team delivered a great piece of research. Based on our experience the following qualities were apparent:  1) Flexible: Especially since we adapted the methodology to reach target audience.  2) Question development: The team was positive and constructive in questionnaire design, integrating our local knowledge with their expertise.  3) Approachable: team adopted a collaborative and can do approach.  4) Reporting: was clear and in-depth.

Odgers Berndtson

We felt that Mackman Research could demonstrate a good track record and understood the challenges of getting feedback from some of the senior business leaders in the UK. We have been very pleased with the work that Mackman Research have done. They have provided a range of services to us from design of questionnaires, training of staff and assistance in statistical analysis. They continue to provide consultancy to us on an ongoing basis.

We can recommend Mackman Research for their knowledge of research, their professionalism and responsiveness to our particular needs.

R. Twining & Co. Ltd

At all times we have found their knowledge, research and expertise exemplary. Mackman Research carry out their work with complete confidentiality; the quality of the reports and presentations they have completed for us have been to a very high standard and have enabled us to proactively improve our customer relationship management.

I recommend Mackman Research to you without hesitation.

Baker Tilly

I have absolutely no hesitation in recommending Mackman Research. Their collaborative and plain speaking approach makes working with them a pleasure. High standards are maintained at every part of the research process from questionnaire design, through to data collection, analysis, and the concise presentation of results. In particular we appreciate their no-nonsense approach to reporting results in a concise and graphical manner that is easily understood.

If you are looking for a top class and reliable research organisation with a can do approach that represents extremely good value for money, then go no further than the Mackman Research.

Pakfin

Mackman Research has provided us outstanding customer perception surveys over the last few years. Their professional, friendly approach makes them excellent to work with and we have found the use of perception and satisfaction surveys dramatically improved our customer relationships.

Overall I have been delighted with Mackman Research’s service, high quality and found their research useful and focused on our needs as a business.

Nuffield Hospital

I am writing to express our deep satisfaction in the research project we recently commissioned from Mackman Research. Every phase of this project, from our initial conversation with them, through the design consultations, through the data gathering stage, through delivery of the final report has garnered our respect for Mackman Research.

Accordingly, I have no hesitation in recommending them as a company with which to do business.

Computergenic

The findings of your research project have been invaluable to our business development over the past 12 months. The initial investment we made to undertake this project has long since been recouped. More importantly we are still enjoying the long-term benefits. We not only know what our clients desire, but also when and how to best approach them.

We have recommended your services to several of our close associates. We are delighted to have found you, and we will turn straight to Mackman Research with any future research needs. We look forward to working with you again in future.