ico_twitter ico_facebook
Testimonials
The International Customer Satisfaction Survey conducted by Mackman on behalf of R. Twinings and Company Limited is now in its 4th year and has continually proved to be an invaluable tool for helping Twinings shape the future of the Customer Services we deliver.

Mackman Research have worked professionally at all times, enabling clear presentation of the results to identify key trends and areas for growth and improvement of the Customer Services team now and in the future.

Sharlene Moffitt - International Customer Services Manager. R. Twining and Company Ltd.

National Customer Satisfaction Survey Contract – Appointments Commission

Mackman Research has been awarded a national business market research contract by the Appointments Commission.  The research company will undertake customer research in the form of a customer satisfaction survey.  The telephone customer satisfaction survey will seek to investigate and understand the views of their 2009 clients. The Appointments Commission is the only organisation in the UK dedicated to public appointments, recruiting and selecting the best possible people for public appointments in all areas of public life. They work across all government departments including the NHS.  Mackman Research secured the contract following a competitive tender process.

Comments are closed.