Research Staff

To have a theory is not enough. For businesses any decision making should be based on evidence - not guess work

Gemma Mackman Research Director


We are proud that Mackman constantly contributes to the well-being of our community by giving services and time.

Amanda Ansell Researcher


Our business is all about collaboration and long term relationships with clients, colleagues and suppliers. Working this way with a focus on shared goals and values ensures that together we grow.

Paul Mackman Managing Director


There's a great buzz in the office, with everybody striving for excellence and improvement.

Merv Royce Financial Controller


Working at Mackman is varied and fast paced. It is a rewarding role working alongside like minded people.

Abi Mackman Researcher


Everyday we're met with real challenges, which is a part of what I love about Mackman – it's just so satisfying to be able to solve problems head on, supported by a terrific team.

James Royce Digital Lead

Web Surveys

All your web survey requirements from an online survey specialist based in Suffolk.

Mackman Research uses online web surveys as an effective data collection and surveying method. We are able to achieve high response rates using online web surveys when compared with other survey methodologies. Onlineweb surveys also allow results to be monitored in real time and we can give our clients secure access to the online web survey results as they come in too.

Many types of research project are suited to online web surveys.  Mackman Research has found online web customer satisfaction surveys, online web employee satisfaction surveys and online web perception surveys to be particularly effective. Of course the characteristics of each project need to be fully evaluated before deciding if online web survey methodologies are suitable. We will advise an appropriate methodology in the early stages of a project.

We offer a collaborative approach to online web surveys guiding you through the process to ensure that your online web survey objectives are fully met. Mackman Research strictly adheres to the Market Research Societies (MRS) code of conduct and ensures that your online web survey data is secure by keeping it in a fully encrypted environment.

If you are considering an online web survey and are unsure as to the appropriateness of an online methodology then call us we are happy to discuss your options.

Mackman Research treats every project individually

We do not use a templated one product fits all approach. Our tailored design ensures that our results are statistically sound and relevant to the needs of the client that has commissioned them.  Careful consideration is given to the research method employed and we will often use a blended approach.  Other methods that we employ include:

Quantitative Research Methods

Please do not hesitate to call us to discuss your needs or to request a quotation, enquiries can be made online by completing our research enquiry form.