Table of Contents
Client Background
We are proud to be partnering with MAXIS GBN, a leading global employee benefits network built on the core values of accountability, collaboration, and creativity.
Operating across multiple international markets, MAXIS GBN works with a diverse network of partners, making consistent service delivery and stakeholder experience critical to its ongoing success.
Our Approach
Mackman Research is delivering a structured, multi-method research programme designed to generate robust and actionable insight.
This includes a combination of online surveys and telephone research, supported by in-depth follow-up interviews to explore perceptions in greater detail. The methodology is designed to capture both quantitative and qualitative perspectives, providing a comprehensive view of service experience, satisfaction, and partnership effectiveness across key audiences within the network.
The Outcome
Through a rigorous and insight-led approach, this programme will equip MAXIS GBN with clear, evidence-based findings to inform strategic decision-making.
The outputs will support the strengthening of stakeholder relationships, enhance service delivery, and provide a foundation for continuous improvement across its global network.
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