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Mackman Research is open. Our team are working from home to help you and your business grow through the extraordinary circumstances created by COVID-19 and beyond. We are welcoming new enquiries at this time and would be pleased to discuss your requirements.
Market Research specialists | Informing decisions

Your full service market research agency.

Start Your Market research Journey
Our team of specialist market researchers will work with you to design research that delivers meaningful and user friendly insight. Contact us today to speak with a senior member of our team.
Dr Gemma Mackman and Paul Mackman
DR GEMMA MACKMAN & PAUL MACKMAN
Owners

A leading UK market research company.

About Us
Mackman Research is a full service market research agency with a proven track record in gathering robust data that meets with organisational objectives. Our research services help businesses refine and grow, bringing organisations closer to their customers with in-depth understanding of customer behaviours and needs. For many brands we are the market research agency of choice for B2B customer satisfaction surveys, customer research & perceptions surveys, NPS surveys, competitor research and social research.

Established in 2003, we are proud to have worked with many different businesses and charities across a broad spectrum of sectors ranging from education, care and energy & renewables providers, engineering and technical specialists, to legal and financial services. Our happy clients take advantage of our years of experience that when combined with their own internal expert knowledge makes for impressive research outcomes. Our boutique team of researchers are qualified to Masters level and above, and we each have a specialist research interest. Find out more about Mackman Research and why we are the market research agency of choice for many organisations by clicking the button below.
About Us

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A Selection of our Research services

We treat every research project as unique.

Customer Research

How satisfied are your customers? How do your customers rank your brand compared to that of your competitors? And how loyal are they to your brand or organisation? Find out how to gain insight from your customers and discover how to stay one step ahead of the competition.
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Brand research

How does your brand rank compared to others? How loyal are your consumers or clients to your brand, and how likely are they to recommend your product or service? Find out how we can analyse the health of your brand and help you to create a strategy for growth.
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B2B Market Research

Are you looking for a B2B market research specialist? We structure our B2B market research around the characteristics and needs of your clients. Find out how we collaborate with businesses to deliver meaningful findings and forge strong bonds between you and your clients.
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NPS

Want to gauge the overall satisfaction of your customers without undertaking full scale research? Net Promoter Scores are simple surveys that test customer loyalty. Find out how a simple NPS survey can help you to move your business forward.
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Sector experience

From international brands to essential local charities, our market research has guided important decisions.
We are proud of our story so far and are lucky to have worked with so many premium brands and some truly inspirational organisations. We are specialists in market research and information gathering and our work spans many sectors. See how we have delivered insight that has created growth and cultivated change.
View Our Work

Market Research methods

How our market research delivers robust and meaningful insight.

Quantitive Research

We specialise in high quality insight. This extends to our quantitative methods where we always deliver the very best data and recommendations, helping you to create strategies for change.
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Telephone Research

Our specialist qualitative researchers have years of experience as moderators and ethnographers, and we pride ourselves in our humanistic approach to uncovering what can often be sensitive information.
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Online Surveys

At Mackman Research, our highly qualified team can navigate their way through secondary data with ease, helping you to make thoroughly informed decisions.
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Qualitative Research

Our specialist qualitative researchers have years of experience as moderators and ethnographers, and we pride ourselves in our humanistic approach to uncovering what can often be sensitive information.
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Focus Groups

Our specialist qualitative researchers have years of experience as moderators and ethnographers, and we pride ourselves in our humanistic approach to uncovering what can often be sensitive information.
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Desk Research

At Mackman Research, our highly qualified team can navigate their way through secondary data with ease, helping you to make thoroughly informed decisions.
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What Our Clients Say

Case Studies

See how our insight makes a measurable difference.

Our latest News

Find out what we're up to and keep up with our latest projects at Mackman Research.

Our latest Blog Posts

From research tips to industry updates.

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