Recruitment

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Here you will find the latest employment opportunities at Mackman Research, ranging from work placements to permanent roles.

Vacancies

As a boutique research agency our work is broad and varied, hence this role requires candidates to have experience in both qualitative and quantitative research methods, with an emphasis on low volume, high quality.

Reporting directly to our Research Director, you will be involved in all facets of research from planning right through to the delivery of findings. Our clients value our collaborative working style, therefore good communication skills and an attention to detail are essential.

The main responsibilities of this position include (but are not limited to):

  • Project management – Ensure that each project is properly planned and executed and that the research is done to the highest standard, managing budgets.
  • Research – Conduct qualitative and quantitative research as appropriate for projects (most projects involve a blend of both). You will develop discussion guides, qualitative interview scripts and quantitative surveys, help recruit research participants, conduct interviews, analyse results, lead the identification of key findings and help to develop insight-driven recommendations.
  • Client liaison – You will quickly forge good client relationships and whilst managing client expectations, ensure that they are involved at every stage in the research process. In doing so you will be mindful of research ethics and be seeking to meet with the wider objectives of the project.
  • Data analysis – Using software to manage contact data and analyse research data. Enable such analysis to identify themes for further exploration.
  • Report writing and presentation – Produce insightful research findings, writing executive summaries and key findings to ensure that essential themes are communicated clearly. Reporting may also take the form of desk research write ups and secondary research / literature searches.
  • Team working – A key part of our success is teamwork, and you must work well with others and contribute to a supportive and inclusive working environment with a can-do and hands-on approach to working.

Preferred Qualifications:

  • At least 4 years of relevant experience in qualitative and quantitative research, either on the client or agency side.
  • Outstanding writing and editing skills in English, and experience of authoring research reports.
  • Excellent academic credentials.
  • Previous experience in successfully managing clients and client relationships.
  • Ability to work as a member of a small team.
  • Working knowledge of quantitative research analysis software.
  • Experienced qualitative interviewer.

Competencies

  • Demonstrates an interest in and understanding of others
  • Supports and cares for others
  • Speaks clearly and fluently
  • Writes clearly, succinctly and correctly
  • Uses technology to achieve work objectives
  • Demonstrates an understanding of different organisational departments and functions
  • Rapidly learn new tasks and quickly commits information to memory
  • Demonstrates a rapid understanding of newly presented information
  • Seeks progression to roles of increased responsibility and influence

Benefits

  • Generous holiday allowance
  • Bonus days off outside of holiday allowance on your birthday and at Christmas
  • Company contributed pension scheme
  • Ongoing training delivered via a personal development plan

Expected start date: TBC

Contract: Permanent

Salary: £25,000.00 - £30,000.00 per year

Schedule: Monday to Friday (35 hours per week)

To apply: Please apply by email to gemma@mackman.co.uk with a covering letter and copy of your CV

Reference ID: Senior Researcher

Providing support to the Insight and Research specialists, your role will predominantly involve conducting telephone interviews with our client’s customers or with members of broader sector communities. This role requires candidates to have excellent communication skills and be very confident over the telephone. In addition, you will need to be self-motivated and able to think on your feet as common questions are asked whilst conducting interviews.

As a telephone researcher you will be required to complete administrative tasks to support other team members and help to facilitate the smooth running of our research projects.

The main responsibilities of this position include (but are not limited to):

  • Telephone research – The bulk of your work will involve making telephone calls, booking in suitable times to complete surveys, and conducting surveys over the telephone with client contacts using software to record responses.
  • Administration – manage call sheets and contact data to record participation rates. Report to other team members and the Research Director on progress.
  • Team working – A key part of our success is teamwork, and you must work well with others and contribute to a supportive and inclusive working environment with a can do and hands on approach to working.

Preferred Qualifications:

  • A good standard of education
  • Knowledge of Excel and Word
  • Be able to adapt to new software
  • Have an excellent telephone manner and written skills
  • Have some customer facing or serving experience

Competencies

  • Demonstrates an interest in and understanding of others
  • Supports and cares for others
  • Speaks clearly and fluently
  • Writes clearly, succinctly and correctly
  • Uses technology to achieve work objectives
  • Demonstrates an understanding of different organisational departments and functions
  • Rapidly learns new tasks and quickly commits information to memory
  • Demonstrates a rapid understanding of newly presented information
  • Seeks progression to roles of increased responsibility and influence

Benefits

  • Generous holiday allowance
  • Bonus days off outside of holiday allowance on your birthday and at Christmas
  • Company contributed pension scheme
  • Ongoing training delivered via a personal development plan

Expected start date: TBC

Contract length: Flexible

Full-time hours: 25 - 35 per week

Salary: From £9.00 per hour

To apply: Please apply by email to gemma@mackman.co.uk with a covering letter and copy of your CV

This is a fantastic opportunity for an outstanding individual looking for their first step on the career ladder. Providing a solid grounding in a range of research disciplines and working with a team of experienced specialists, you should be an enthusiastic, self motivated and positive person.

Key Responsibilities

Providing support to the Research Director, your role will include conducting B2B research, competitor analysis, producing findings reports, attending insight workshops and supporting specialist staff, writing reports and short articles, key word research for SEO, social media writing & posting, general admin, office housekeeping.

Your skills

  • Knowledge of Excel, Word, InDesign, WordPress
  • Be able to adapt to new software
  • Have an excellent telephone manner and writing skills
  • Be keen to learn
  • Be positive
  • Have a can do approach
  • Enjoy working as part of a team

Competencies

  • Demonstrates an interest in and understanding of others
  • Supports and cares for others
  • Speaks clearly and fluently
  • Writes clearly, succinctly and correctly
  • Uses technology to achieve work objectives
  • Demonstrates an understanding of different organisational departments and functions
  • Rapidly learns new tasks and quickly commits information to memory
  • Demonstrates a rapid understanding of newly presented information
  • Seeks progression to roles of increased responsibility and influence

Benefits

  • Generous holiday allowance
  • Bonus days off outside of holiday allowance on your birthday and at Christmas
  • Company contributed pension scheme
  • Regular social events
  • Ongoing training delivered via a personal development plan

To apply

As this is a Government funded Kickstarter placement we regret that applications must be made via the DWP (Department for Work & Pensions). Please contact the Sudbury, Suffolk Job Centre directly and note that you will need to be in receipt of universal credit to qualify.

Job Types: Full-time, Internship, Contract

Contract length: 6 months

Part-time hours: 25 per week

Reference ID: Kickstarter

Expected start date: Immediate

Salary: £14,000.00 - £15,000.00 per year

COVID-19 considerations:
We are working in the office in Sudbury, Suffolk safely spaced and with measures to keep everyone safe. After initial training in the office there may be opportunities to work from home.

COVID-19 considerations:

We are working in the office in Sudbury, Suffolk safely spaced and with measures to keep everyone safe. After initial training in the office there may be opportunities to work from home.

Internships

Unfortunately we do not have any work placements available at this time. Please check back again later.

Work placements

We are looking for graduates to join our team in Sudbury, Suffolk. There are several paid placements available within the following areas at Mackman Research and our sister company, Mackman Marketing & Branding Agency:

  • Communications
  • Insight
  • Website Design
  • Video

The placements are subject to the successful completion of a probationary period. For more information, email customerservice@mackmangroup.co.uk.

Recruitment agencies

We will only review applications from individuals, and therefore politely request that we are not contacted by recruitment agencies. Please do not call or email if you are a recruitment agency. It's nothing personal, but high volumes of speculative calls negatively impact our business's efficiency. Please help us to maintain the highest levels of customer service by respecting our wishes.

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