Academic & Education

Essex County Council partnered with Mackman Research to enhance their Talk, Listen, Cuddle (TLC) campaign. By conducting a comprehensive user needs study, we delivered actionable recommendations to improve TLC’s digital platforms, ensuring resources are accessible, inclusive, and impactful for Essex’s communities.

Mackman Research was commissioned to conduct a Net Promoter Score (NPS) survey for consecutive years on behalf of Herts FullStop. The research was carried out to help Herts FullStop understand how customers perceive the company’s performance, how it has changed over the last year, and whether customers are likely to recommend Herts FullStop.

Mackman Research was commissioned by Harlow College to develop a tactical marketing campaign to help change out-dated perceptions of Harlow College. The main focus of the campaign was to raise awareness of Harlow College’s award winning status of Number 1 College in England. The initial stage of the campaign was to conduct a perception survey…