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East of England Energy Group (EEEGR)
Read more: East of England Energy Group (EEEGR)Mackman Research was commissioned to conduct a members survey on behalf of EEEGR. The research was carried out to help EEEGR understand whether they were currently following the correct strategy for their members; to establish any gaps in membership and to determine the future requirements of its associates.
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Specflue
Read more: SpecflueThe Mackman Research team were commissioned to deliver two annual benchmark surveys for Specflue. By conducting a benchmark survey and listening to what its customers are saying for the second year, the company can measure customer expectations across the whole customer experience and recognise shifts in behaviour.
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Leoni Sceti Group
Read more: Leoni Sceti Groupleoni sceti group SME Funding Experiences About The Client At a time of growing economic uncertainty, the Leoni Sceti Group commissioned Mackman Research to explore the funding experiences of SME business directors across England. The aim was to better understand how regional business leaders access financial support and how their relationship with lenders influences growth…
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Atkins
Read more: AtkinsAtkins Mystery Shopper Telephone Audit About The Client Atkins partnered with Mackman Research to evaluate the effectiveness of their 24-hour network control centre through a mystery shopper telephone audit, aiming to ensure high standards of customer service and internal communication were being maintained under real-world conditions. Atkins is one of the UK’s leading design, engineering,…
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Anson
Read more: Ansonanson Client Satisfaction Survey About The Client Mackman Research was commissioned by Anson to successfully deliver a client satisfaction survey on behalf of Cambridgeshire food packaging experts. Anson is a respected name in the food packaging sector, based in Cambridgeshire. With a strong focus on quality and service, the company has built a reputation for providing innovative…
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