Consumer

Our research helps consumer-facing brands explore audience behaviours, test ideas, and refine offerings to stay competitive in a changing market. View our work with consumer brands.

  • The Newt in Somerset – Customer Feedback Survey

    The Newt in Somerset – Customer Feedback Survey

    Mackman Research collaborated with The Newt in Somerset to conduct a customer survey with 100 of their key customers.

    Read more: The Newt in Somerset – Customer Feedback Survey
  • Ronald McDonald House Charities UK – Service User Survey

    Ronald McDonald House Charities UK – Service User Survey

    Following a tender process, Mackman Research were commissioned by Ronald McDonald House Charities UK to conduct a Service User Survey on its behalf. We integrated two simultaneous channels of engagement and feedback to ensure that high quality and meaningful data were gathered to meet the research objectives.

    Read more: Ronald McDonald House Charities UK – Service User Survey
  • Natures Menu – Dog Brand Tracker

    Natures Menu – Dog Brand Tracker

    Mackman Research was approached by Natures Menu, the premium natural pet food manufacturer, to evaluate the impacts and effectiveness of Natures Menu’s dog food brand evolution and marketing activities. The findings needed to set a benchmark to allow Natures Menu to measure their future campaigns against.

    Read more: Natures Menu – Dog Brand Tracker
  • Natures Menu – Cat Owner Segmentation

    Natures Menu – Cat Owner Segmentation

    Mackman Research was approached by Natures Menu, the premium natural pet food manufacturer, to identify and create profiles of cat owners in order to inform a targeted marketing strategy. The findings needed to provide Natures Menu with data on purchasing behaviour and engagement across different audience segments.

    Read more: Natures Menu – Cat Owner Segmentation
  • Currys PC World

    Currys PC World

    Mackman Research worked with award-winning video company iSite TV to conduct face to face street poll surveys and a focus group on behalf of high street electronics retailer Currys PC World. The aim of the research was to establish which style of advertising consumers preferred, to develop iSite’s approach to advertising.

    Read more: Currys PC World
  • Allmat Building Supplies

    Allmat Building Supplies

    Mackman Research were commissioned by Allmat after we suggested impartial customer perception research to provide them with recommendations. We then conducted a customer survey on behalf of the client. The perception survey was devised to help Allmat gain a deeper understanding of the relationship between them and their customers.

    Read more: Allmat Building Supplies
  • Shopping Centre

    Shopping Centre

    shopping centre Shopper Awareness & Perception Research About The Client With the UK retail sector facing shifting customer expectations and increased pressure to innovate, a major shopping centre in Essex partnered with Mackman Research to gather timely, actionable insights to shape its future. The centre, working via a B2B consultancy, needed to assess how shoppers…

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  • Social Sector Recruitment Agency

    Social Sector Recruitment Agency

    social sector recruitment agency Mystery Shopping To Investigate Underage Sales About The Client A social sector recruitment agency partnered with Mackman Research to investigate underage sales compliance in general stores across Suffolk. The project aimed to assess whether retailers were consistently enforcing age verification policies for restricted goods such as alcohol, cigarettes, and kitchen knives.…

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  • Twinings

    Twinings

    twinings Customer Experience Insight About The Client Twining’s is a globally recognised tea and beverage brand with a heritage dating back 300 years. Known for its premium tea products and international reach, Twinings export to over 100 countries and is committed to maintaining the highest standards of product quality and customer service across diverse markets.…

    Read more: Twinings