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Web Survey

Testimonials
Parks and Heritage Services, Chelmsford Borough Council commissioned Mackman Research to help us understand why ‘low income’ groups are ‘low users’ of public parks and gardens and recommend what could change behaviour.

The project team delivered a great piece of research. Based on our experience the following qualities were apparent: 1) Flexible: Especially since we adapted the methodology to reach target audience. 2) Question development: The team was positive and constructive in questionnaire design, integrating our local knowledge with their expertise. 3) Approachable: team adopted a collaborative and can do approach. 4) Reporting: was clear and in-depth.

Parks Department
Chelmsford Borough Council

Web Surveys

All your web survey requirements from an online survey specialist based in Suffolk.

Mackman Research uses online web surveys as an effective data collection and surveying method. We are able to achieve high response rates using online web surveys when compared with other survey methodologies. Onlineweb surveys also allow results to be monitored in real time and we can give our clients secure access to the online web survey results as they come in too.

Many types of research project are suited to online web surveys.  Mackman Research has found online web customer satisfaction surveys, online web employee satisfaction surveys and online web perception surveys to be particularly effective. Of course the characteristics of each project need to be fully evaluated before deciding if online web survey methodologies are suitable. We will advise an appropriate methodology in the early stages of a project.

We offer a collaborative approach to online web surveys guiding you through the process to ensure that your online web survey objectives are fully met. Mackman Research strictly adheres to the Market Research Societies (MRS) code of conduct and ensures that your online web survey data is secure by keeping it in a fully encrypted environment.

If you are considering an online web survey and are unsure as to the appropriateness of an online methodology then call us we are happy to discuss your options.

Mackman Research treats every project individually

We do not use a templated one product fits all approach. Our tailored design ensures that our results are statistically sound and relevant to the needs of the client that has commissioned them.  Careful consideration is given to the research method employed and we will often use a blended approach.  Other methods that we employ include:

Quantitative Research Methods

Please do not hesitate to call us to discuss your needs or to request a quotation, enquiries can be made online by completing our research enquiry form.