Award winning research

From international brands to essential local charities, our research has guided decisions.

We are proud of our story so far and are lucky to have worked with premium brands and some truly inspirational organisations. We are specialists in research and information gathering and our work spans many sectors. See how we have delivered insight that has created growth and cultivated change.

Currys PC World

Consumer

Mackman Research worked with award-winning video company iSite TV to conduct face to face street poll surveys and a focus group on behalf of high street electronics retailer Currys PC World. The aim of the research was to establish which style of advertising consumers preferred, to develop iSite's approach to advertising.

Immigration Legal Services

Professional Services

Mackman Research worked with Ipswich-based Immigration Legal Services to gather insight from their principal and senior lawyers in order to assist in a brand refresh, creation of a new website, key communication messages, and future strategy. The insight was to ensure messaging and targeting was accurate on the new website.

Langtons Chartered Accountants

Professional Services

Mackman Research collaborated with Langtons Chartered Accountants to gather up-to-date client feedback on behalf of the company. The research was designed to gain an insight into how stakeholders engage with the Langtons brand and their satisfaction with Langtons’ services and client communication. The research findings would then provide recommendations.

Nuffield Hospital

Healthcare

Mackman Research was approached by the Nuffield Hospital's Ipswich branch to conduct a perception and awareness survey of their behalf. The purpose of the research was to gain an understanding of their message by identifying pockets of awareness across the region of Suffolk, as well as perceptions of the brand, competitor awareness and brand positioning.

Ipswich Building Society

Finance

Ipswich Building Society were considering undergoing a brand realignment with the potential of a brand name change. In addition, they suspected that their local name was created a barrier to future business, particularly amongst younger groups outside of Ipswich. Mackman Research was commissioned to assess the overall perception of the brand.

Gov.uk

Government

Mackman Research was commissioned to conduct a client satisfaction survey by the Appointments Commission. They supplied Mackman Research with a potential set of questions and Mackman Research designed a complete telephone questionnaire on behalf of the Appointments Commission. The findings informed recommendations for change.

University of East Anglia (UEA)

Education

A prominent Professor based at the University of East Anglia was conducting research into the effects of a nuclear power station of the health of the local and immediate community. They contacted Mackman Research to help with the recruitment phase of the project. Due to the potentially sensitive nature of the project, we took a staggered approach.

Archant

Publishing

The Archant group approached Mackman Research to conduct a number of customer perception and satisfaction surveys on their behalf. The purpose of the research would be to establish satisfaction levels when placing advertising in specific publishing platforms, as well as perception relating to other competitor news publications.

Multinational Energy Company

Energy

A multinational energy company approached Mackman Research following our work with EEEGR. The purpose of the research was to assess the employee engagement of those situated on two North Sea platforms and a regional office. We aimed to provide in-depth insight into the satisfaction, engagement and motivation of employees.

East of England Energy Group (EEEGR)

Energy & Renewables, B2B

Mackman Research was commissioned to conduct a members survey on behalf of EEEGR. The research was carried out to help EEEGR understand whether they were currently following the correct strategy for their members; to establish any gaps in membership and to determine the future requirements of its associates.

<- 1 2 3 4 ->

What Our Clients Say

            
                        “Not only has the exercise helped us better understand the needs of older people in the county, but it also raised some important questions, which will help our organisation drive forward new ideas in the future.”
                        
Jonathan Skermer – Marketing/Development Manager, Age UK Suffolk                    

                        “Their collaborative and plain speaking approach makes working with them a pleasure. High standards are maintained at every part of the research process from questionnaire design, through to data collection, analysis, and the concise presentation of results. In particular we appreciate their no-nonsense approach to reporting results in a concise and graphical manner that is easily understood.”
                        
Stephen Duffety – Senior Partner, Baker Tilly Tax and Accountancy                    

                        “Mackman has worked professionally at all times, enabling clear presentation of the results to identify key trends and areas for growth and improvement of the Customer Services team now and in the future.”
                        
Sharlene Moffitt – International Customer Services Manager, Twinings