Marketing Research Companies
Mackman Research is a UK marketing research company based on the Essex Suffolk border with easy links to London, Cambridgeshire & Norfolk.
We provide tailored marketing research
to public and private sector organisations and companies. Our marketing research company provides innovative marketing research design and marketing research methodologies
to inform decision-making.
Mackman Research specialise in social research
, customer satisfaction surveys
and other marketing research services. If you require a small, full service marketing research company for qualitative research
or quantitative research
, we can gather, collate and analyse on your behalf.
Core Research Services
We are a customer satisfaction research
specialist with a strong track record of delivering business to business customer satisfaction surveys
to UK companies
. Our customer satisfaction research methodologies include face to face
, and postal. The most effective customer satisfaction research makes important up front considerations about objectives, methodology
, questionnaire design
, timescales, analysis, reporting methods, and incentives
All customer satisfaction surveys are conducted following strict ethical guidelines as laid down by the Market Research Society (MRS)
demands justifiable methodologies
and research practices. Social research
may range from conducting qualitative
interviews, to large-scale (quantitative
) information gathering and statistical analysis such as local and national crime rates.
Mackman Research has a team
of highly qualified and experienced social research
who are able to meet the needs of both small and large organisations and companies.
were once considered an inferior substitute to face to face surveys. Today telephone interviews
are a widely used method of gathering survey data. Mackman Research specialises in low volume telephone interviews
to senior executives in UK companies. We do not operate a call centre operation but instead have a small number of very skilled telephone interview
researchers. We encourage companies to have direct contact with the telephone interviewers working on your project.
Mackman Research Approach
We treat every project individually and not a templated one product fits all approach. Our tailored research services
ensure that results are statistically sound and relevant to the needs of the companies
commissioning them. Careful consideration is given to the research methods
employed and we will often use a blended approach. All market research projects are managed by a Senior Market Researcher
or Company Director
and are conducted following strict ethical guidelines as laid down by the Market Research Society (MRS)
Marketing Research Services for Companies
Awareness Surveys & Brand Tracking
Customer Satisfaction Surveys