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Essex County Council: Follow-up Business Health Research
Read more: Essex County Council: Follow-up Business Health ResearchEssex County Council partnered with Mackman Research to conduct follow-up research assessing the health of Essex businesses after an initial study during the COVID-19 pandemic in 2020. Discover insights from our mixed-method approach and key findings.
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Clear Thinking IT Solutions – Customer Satisfaction Survey
Read more: Clear Thinking IT Solutions – Customer Satisfaction SurveyMackman Research conducted a small-scale customer satisfaction survey for Clear Thinking Solutions to receive insightful feedback on their services and identify potential areas for innovation. Learn more about our research methodology and results for this project.
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Essex County Council TLC – Stakeholder Perception Research
Read more: Essex County Council TLC – Stakeholder Perception ResearchEssex County Council partnered with Mackman Research to enhance their Talk, Listen, Cuddle (TLC) campaign. By conducting a comprehensive user needs study, we delivered actionable recommendations to improve TLC’s digital platforms, ensuring resources are accessible, inclusive, and impactful for Essex’s communities.
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The Newt in Somerset – Customer Feedback Survey
Read more: The Newt in Somerset – Customer Feedback SurveyMackman Research collaborated with The Newt in Somerset to conduct a customer survey with 100 of their key customers.
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iSite TV and Currys – Consumer Feedback Research
Read more: iSite TV and Currys – Consumer Feedback ResearchMackman Research worked with award-winning video company iSite TV to conduct in-depth focus group discussions on behalf of the high street electronics retailer Currys, evaluating video content and investigating what drives customers’ decision making when purchasing electronic devices.
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Ronald McDonald House Charities UK – Service User Survey
Read more: Ronald McDonald House Charities UK – Service User SurveyFollowing a tender process, Mackman Research were commissioned by Ronald McDonald House Charities UK to conduct a Service User Survey on its behalf. We integrated two simultaneous channels of engagement and feedback to ensure that high quality and meaningful data were gathered to meet the research objectives.
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Essex County Council – COVID-19 Business Research
Read more: Essex County Council – COVID-19 Business ResearchMackman Research was commissioned by Essex County Council to conduct an important business support survey during the early stages of the Covid-19 pandemic in 2020. This project has since gone on to be selected as a finalist in the ‘Best Data Collection – Interviewer Administered’ category of the MRS Operations Awards 2021.
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Natures Menu – Dog Brand Tracker
Read more: Natures Menu – Dog Brand TrackerMackman Research was approached by Natures Menu, the premium natural pet food manufacturer, to evaluate the impacts and effectiveness of Natures Menu’s dog food brand evolution and marketing activities. The findings needed to set a benchmark to allow Natures Menu to measure their future campaigns against.
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Natures Menu – Cat Owner Segmentation
Read more: Natures Menu – Cat Owner SegmentationMackman Research was approached by Natures Menu, the premium natural pet food manufacturer, to identify and create profiles of cat owners in order to inform a targeted marketing strategy. The findings needed to provide Natures Menu with data on purchasing behaviour and engagement across different audience segments.